IT Support Services

Get customized IT support services that are right for your business. We offer individual project support, and can be your full IT department as well.

Complete IT Management Services

Problems with technology can arise anywhere at any time. MBS provides local and remote support for your IT infrastructure. We can help you with specific IT projects, or we can be your entire IT department. MBS can tailor an IT support solution that is right for your company. We bring you a complete IT solution team, for a fraction of the costs of hiring additional internal staff. Get Fortune 500 service on a small business budget.

Server Monitoring

Remote monitoring of hardware, operating systems, services, and business applications ensures that they are running properly and efficiently. Our centralized Network Operations Center (NOC) and help desk will provide your company with key benefits that will ensure that you get the top-quality support that you expect. In addition, all of our NOC and help desk engineers are based in the U.S. and are All Covered employees. In the event that a problem is identified, it can often be addressed immediately and remotely with minimal loss of system uptime. And if you need an on-site visit, an MBS IT tech will be there when you need them most.

Server Management

Remote server management makes it convenient to update servers. Anti-virus, operating systems, and application patches can be deployed quickly to ensure that servers are protected against malware and newly identified vulnerabilities. Remote server management includes: maintenance, patch management, device reboots, and monitoring alerts that indicate trouble with servers, routers, switches, firewalls and applications.

Desktop Management

Remote desktop management is similar to server management, making it quick and easy to install updates and patches. In addition, the Remote Support Center is responsible for the troubleshooting and resolution of all client support issues. Whether you have your own in-house IT people and need to free them up for other projects, or you currently work with an outside consultant, MBS’ 24/7 Help Desk provides level one, level two and level three trained technical support when you need it most. When your IT users call our help desk, they can be sure to have their needs understood and addressed promptly.

Data Backup, Disaster Recovery & Business Continuity

Server crashes can affect any business. Our server backup solution uses an easy-to-deploy dedicated local appliance that incorporates local backup, cloud backup, and object-level exchange restore, and offers a local and cloud server business continuity option. Remote system backups make it easy to create and store backups offsite. MBS can help your business choose the best type of backup that might be required as part of its disaster recovery or business continuity plan.

Stronger Security, Stronger Business

Imagine coming to work, turning on your computer, and being met with a message telling you that your files are now encrypted, and the only way to unlock them is by transferring hundreds if not thousands of dollars to an offshore account. It is critical that businesses protect their assets in this digital age. A comprehensive IT security strategy is a critical component of the success of any business. Without it, organizations leave themselves open to the countless security risks threatening businesses today. MBS employs best-in-class measures to build a comprehensive plan encompassing cyber security, mobile protection and cloud backup and recovery.

Let MBS help you manage your network and computer systems.

We partner with both a local IT company and Konica Minolta’s All Covered Division for a complete, secure IT solution. If you’re interested in our IT Support Services, please let us know using this form! Tell us a bit about the problems you’re trying to solve and we’ll reach out to you with information on how we can help!